Shipping policy

Shipping Times

Once we receive your order, we will process it and ship it quickly.

For shipments we have relied on Mailboxes for the excellent quality of service offered to our customers.

If your order was placed on a weekend or holiday, we will begin processing your order on the next business day.

We normally take 1-2 business days to process your order and deliver it to the Mailboxes location.
Mailboxes normally takes 1-2 business days to pick it up and process the shipping paperwork.
Once your order has been shipped from Mailboxes it will take 2-4 days to be delivered to the location indicated at the time of your order


Osteria di Casa Chianti can not be responsible for unforeseen delays

Shipment Tracking

Please refer to your shipment confirmation email to track your package. If you have not received a confirmation email with the tracking number, please contact our customer service department by sending an email to

Shipping Costs

If the delivery must be made within a radius of 10 km from the headquarters of Osteria di Casa Chianti, shipping costs are free (Certaldo and neighboring towns).

If the collection takes place at the Osteria di Casa Chianti there is a bonus gift of a bottle of wine.

For shipments throughout Italy and for those with more than 10 km distance from the headquarters of Osteria di Casa Chianti are as follows

- The cost of shipping for orders up to € 120.00 is € 9.00 
- The cost of shipping for orders over € 120.00 is free of charge 

Service Contact

For any information or question about purchases and orders write to